Shipping Policy

At Bagriply, we’re committed to ensuring that your shopping experience is smooth and hassle-free. Below is the essential information regarding shipping, delivery timelines, and returns for your convenience.

Delivery Time

We aim to deliver your order within 5-7 business days for domestic shipments. Business days refer to weekdays (Monday to Friday), excluding weekends and public holidays. Delivery time may vary depending on:

  • Shipping Location: Domestic or international orders.
  • Shipping Method: Standard or expedited options.
  • Product Availability: Some items may take longer due to stock levels, customization, or availability.

For custom-made or pre-ordered products, delivery may take 3-4 weeks, as these items are specifically crafted for you or restocked before shipping.

Shipping Charges

Shipping charges are calculated based on:

  • Destination: Domestic or international.
  • Shipping Method: Standard or expedited shipping.
  • Weight and Size: The size and weight of your package.

Shipping costs will be displayed at checkout before you finalize your order.

International Shipping

We offer international shipping to select countries, including:

  • USA
  • Canada
  • Europe
  • Australia
  • Other Regions (please contact us for specific countries)

Please note:

  • International deliveries may take longer due to customs clearance and additional logistics. The typical delivery window for international orders is 7-15 business days.
  • Buyers are responsible for any customs duties, taxes, or import fees that may apply to international shipments. These charges are not included in the shipping cost and must be paid by the recipient upon delivery.

Returns and Exchanges

If you’re not completely satisfied with your purchase, we offer the following:

Returns

You may return your order for a refund within 30 days of receiving it. For holiday purchases, the return period is extended to 30 days after Christmas. Please note:

  • Custom-made items or engraved products cannot be refunded unless there’s a manufacturer’s fault.

To initiate a return, please provide the following details along with the item:

  • Order Number
  • Reason for Return
  • Fault Details (if applicable)

Exchanges

If you need a different size, color, or style, you can:

  • Place a new order for the replacement and return the unsuitable item for a refund.
  • Alternatively, return the item to us for an exchange, and we’ll send the replacement once we receive the original item.

We recommend combining shipping for replacement items with other purchases to save on shipping costs.

Custom-Made Orders

Customized or tailor-made products may take 3-4 weeks for production and delivery. This ensures that we provide a high-quality product crafted to your exact specifications.

Guidelines for Returns and Exchanges

To ensure a smooth return or exchange process, please ensure the following:

  • Items must be returned in unused condition, with all original tags, labels, and packaging intact.
  • Items must be free from odors, pet hair, and damage.
  • Please ensure the item is securely wrapped when returning.

For international returns, clearly label the package as ‘Returned Goods’ to avoid customs delays or extra charges.

Important Notes

We take great care to deliver your items in excellent condition and appreciate your effort in returning them in the same manner.

If you have any questions or need assistance, feel free to contact our customer support team at [email protected].

Thank you for choosing Bagriply!